TECHNICAL SUPPORT HOURS AND RATES

Total Integration Inc. provides technical support from our Edmonton
Office.

Routine technical and maintenance support is provided between
08:00 to 17:00 Monday to Friday. Emergency support is available on a
24/7 basis with a response within 2 hours of contact.

Factory support is available for all products supplied.

An inventory of parts for all products supplied is maintained at the
Total Integration Inc. office in Edmonton.

Labour and equipment is warranted for one year from the project
completion date; warranty is limited to failure of equipment or
deficiencies with installation